Help First, It’s What We Do…
Author: Tom Maiello and Danny Maiello
We recently completed a sewage backup service. There was limited access under the home so it took two days to complete the bio-hazard clean-up. We received great feedback from the property managers which we happily include below. It’s nice to hear the feedback… but let us tell you what was better…
The homeowners were especially appreciative of the work we had completed because prior to this, the sewage odor was so bad it was keeping them up at night. This was the first night, in a while, they were able to sleep through the night due to the sewage odor being eliminated. It’s always so rewarding to help people that are in need. In this case, giving them a good night’s sleep was ours.
Here is the feedback from the property managers:
Tom & Danny, we wanted to take the time to write and let you know how satisfied and pleased we were with the work you performed here in our park. The sewer spill we incurred was significant and had extremely limited access to get to it, basically 24” of crawl space. The fact that Danny and you spent two days here cleaning and performing the list of things you did is a testament to your company and your work ethic. The standard of work was exceptional and both you and Danny are professional and honest.
We will recommend your company and your services to anyone who may need a reference of your company.
Again, thank you for such a great job and. We appreciate your efforts a lot.
Ralph & Gayle VenturaManagers, M&M Mobile Home Park